Improving operational console design

Redesigning operator consoles so controls, displays, and equipment are easier and safer to use.

Sector
Area of expertise
Timeframe
Rail
Change type
Technological Change

The Challenge

An organisation was developing a new standard console that needed to support several different operational roles. The design had to accommodate various tasks while meeting ergonomic standards and ensuring accessibility for all users. Early prototypes raised questions about usability and physical comfort.

The Outcome

The redesigned console improved accessibility, comfort, and usability for a wide range of operational tasks. This reduced physical strain and supported more efficient working conditions for operators.

Explore whether our approach fits your context

If your organisation is dealing with organisational change that affects safety, continuity, or accountability, we can explore how to shape that change so it works in practice.