Designing ergonomic control tower workspaces
Designing control tower layouts that support visibility, communication, and comfortable long-duration operations.
Sector
Area of expertise
Timeframe
Rail
Change type
Technological Change
The Challenge
An operational control environment needed to be redesigned to support a new staffing model with fewer operators per shift. Despite the reduced staffing, the workspace still had to support safe and efficient operations. The design therefore needed to carefully consider visibility, communication, and operator workload.
The Outcome
The redesigned environment supports efficient collaboration and improved operator comfort. As a result, operators can maintain high performance and situational awareness even with a reduced staffing model.
ISO certified
