Enhancing driver performance through big data

Using operational data to better understand driver behaviour and improve training and performance management.

Sector
Area of expertise
Timeframe
Rail
Change type
Organisational Change

The Challenge

A national rail operator needed to evaluate how new rolling stock and operational data could be used to enhance driver training and performance. The operator sought to understand whether combining multiple data sources could provide insights into performance variability, while ensuring privacy and regulatory compliance.

The Outcome

The pilot study demonstrated that integrating operational data with driver profiles provides valuable insights into performance patterns and variability. The analysis revealed that performance could be significantly improved by linking data from training and operational systems. The study also emphasized the importance of complying with privacy regulations while leveraging big data. The key recommendations included integrating data-driven insights into training policies, refining performance evaluation methods, and ensuring full legal compliance with data protection standards.

Explore whether our approach fits your context

If your organisation is dealing with organisational change that affects safety, continuity, or accountability, we can explore how to shape that change so it works in practice.