[et_pb_section fb_built=”1″ fullwidth=”on” next_background_color=”#F9FBFB” admin_label=”Page Header” _builder_version=”4.8.2″ background_image=”https:\/\/www.intergo.nl\/wp-content\/uploads\/2020\/06\/Banner-werkbelasting.png” bottom_divider_style=”curve” bottom_divider_height=”20px”][et_pb_fullwidth_header title=”Capaciteit en bezetting” text_orientation=”center” background_overlay_color=”rgba(0,0,0,0)” title_tablet=”Werkbelasting” title_phone=”Werkbelasting” title_last_edited=”on|phone” admin_label=”Hero Section” _builder_version=”4.8.2″ title_font=”Montserrat|on|||” title_text_color=”#F4F5F5″ title_font_size=”60px” title_line_height=”1.4em” content_font_size=”22px” content_line_height=”1.8em” subhead_font=”||||” background_color=”rgba(255,255,255,0)” custom_button_one=”on” button_one_text_size=”16px” button_one_bg_color=”#6eba01″ button_one_border_width=”2px” button_one_border_color=”#6eba01″ button_one_border_radius=”0″ button_one_letter_spacing=”2″ button_one_font=”Montserrat|||on|” button_one_use_icon=”off” custom_button_two=”on” button_two_text_size=”16px” button_two_border_width=”2px” button_two_border_color=”#ffffff” button_two_border_radius=”0″ button_two_letter_spacing=”2″ button_two_font=”Montserrat|||on|” button_two_use_icon=”off” module_alignment=”left” animation_style=”fade” title_font_size_tablet=”60px” title_font_size_phone=”36px” title_font_size_last_edited=”on|desktop” custom_css_title=”margin-left:-20px;” button_one_text_color_hover=”#6eba01″ button_two_text_color_hover=”#6eba01″ button_one_border_color_hover=”#ffffff” button_two_border_color_hover=”#ffffff” button_one_border_radius_hover=”0″ button_two_border_radius_hover=”0″ button_one_letter_spacing_hover=”2″ button_two_letter_spacing_hover=”2″ button_one_bg_color_hover=”#ffffff” button_two_bg_color_hover=”#ffffff” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”on” button_one_text_color__hover=”#6eba01″ button_two_text_color__hover_enabled=”on” button_two_text_color__hover=”#6eba01″ button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”on” button_one_border_color__hover=”#ffffff” button_two_border_color__hover_enabled=”on” button_two_border_color__hover=”#ffffff” button_one_border_radius__hover_enabled=”on” button_one_border_radius__hover=”0″ button_two_border_radius__hover_enabled=”on” button_two_border_radius__hover=”0″ button_one_letter_spacing__hover_enabled=”on” button_one_letter_spacing__hover=”2″ button_two_letter_spacing__hover_enabled=”on” button_two_letter_spacing__hover=”2″ button_one_bg_color__hover_enabled=”on” button_one_bg_color__hover=”#ffffff” button_two_bg_color__hover_enabled=”on” button_two_bg_color__hover=”#ffffff”] <\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.8.1″ _module_preset=”default” text_font=”IBM Plex Sans|300|||||||” text_font_size=”18px” text_line_height=”1.6em”]<\/p>\n How heavy are workloads in your control rooms and what are the consequences of merging two or more spaces? Which procedures help operators perform their tasks better and how well does cooperation between internal and external stakeholders occur? Would you like schedules to be more in line with the day, night, weekend or season? Are you looking for a more effective manner of distributing work among employees and available workplaces? We would be happy to help you clarify workload issues with regard to capacity and utilisation. We investigate possible problem areas and collaborate with you on finding available solutions.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” text_text_color=”#595A5A” link_text_color=”#1381AC”]<\/p>\n Read more\u2003>\u2003We make workloads understandable<\/a>\u2003\u2022\u2003Toolkit of proven resources<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.8.2″ _module_preset=”default” background_color=”#F4F5F5″ custom_padding=”0px|0px|0px|0px|true|true” border_radii=”on|5px|5px|5px|5px” box_shadow_style=”preset1″ box_shadow_blur=”4px” box_shadow_color=”#B3B4B4″ custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”margin-left:27%;||width:46%;” custom_css_main_element_phone=”width:100%;||”][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” header_text_color=”#F4F5F5″ header_3_font=”IBM Plex Sans|700|||||||” header_3_text_color=”#F4F5F5″ header_3_font_size=”18px” background_color=”#B3B4B4″ min_height=”50px” custom_margin=”||10px||false|false” custom_padding=”15px|||15px|false|false” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/www.intergo.nl\/wp-content\/uploads\/2020\/06\/Zeilstra_NB.png” title_text=”Zeilstra_NB” align=”center” _builder_version=”4.8.2″ _module_preset=”default” height=”160px” custom_margin=”20px||10px||false|false”][\/et_pb_image][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” text_font=”IBM Plex Sans||||||||” text_font_size=”12px” header_text_align=”left” text_orientation=”center” custom_margin=”|15px|0px|15px|false|false” custom_padding=”||0px||false|false”]<\/p>\n Melcher Zeilstra<\/strong><\/span> [\/et_pb_text][et_pb_image src=”https:\/\/www.intergo.nl\/wp-content\/uploads\/2020\/06\/Rypkema_NB.png” title_text=”Rypkema_NB” align=”center” _builder_version=”4.8.2″ _module_preset=”default” height=”160px” custom_margin=”20px||10px||false|false”][\/et_pb_image][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” text_font=”IBM Plex Sans||||||||” text_font_size=”12px” header_text_align=”left” text_orientation=”center” custom_margin=”|15px|0px|15px|false|false” custom_padding=”||0px||false|false”]<\/p>\n Jouke Rypkema<\/strong><\/span> [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ inner_shadow=”on” admin_label=”Section” module_id=”section-2″ _builder_version=”4.8.2″ _module_preset=”default” background_color=”#F4F5F5″ min_height=”730px” custom_padding=”||||false|false”][et_pb_row _builder_version=”4.8.2″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font=”IBM Plex Sans||||||||” header_font=”Montserrat|600|||||||” header_text_color=”#70BD4D” header_font_size=”36px” header_line_height=”1.3em” header_2_font=”Montserrat|700|||||||” header_2_text_color=”#F68E4E” header_2_font_size=”32px” header_2_line_height=”1.4em” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_column type=”2_5″ _builder_version=”4.6.1″ _module_preset=”default”][et_pb_text content_tablet=”<\/p>\n Gelukkig realiseren steeds meer organisaties zich dat hun succes afhangt van hun mensen. Juist wanneer die mensen kritisch zijn voor de (veiligheids) ” content_phone=”<\/p>\n Gelukkig realiseren steeds meer organisaties zich dat hun succes afhangt van hun mensen. Juist wanneer die mensen kritisch zijn voor de (veiligheids) ” content_last_edited=”on|tablet” _builder_version=”4.6.1″]<\/p>\n We provide insight into workloads and determine, for example, how many employees are needed to ensure that a process runs smoothly. Consideration is given to the important factors that influence employee performance and well-being. Our work is based on documentation, national and international standards as well as our extensive experience derived from practical studies. In addition, we use the ISO 10075 (2017) standard as an important baseline.<\/p>\n The workload, capacity and utilisation model has three main components:<\/p>\n \n [\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.8.2″ _module_preset=”default” background_color=”#ffffff” custom_padding=”40px|12px|40px|12px|true|true” border_radii=”on|5px|5px|5px|5px” box_shadow_style=”preset1″ box_shadow_blur=”4px” box_shadow_color=”#D7D8D8″][et_pb_image src=”https:\/\/www.intergo.nl\/wp-content\/uploads\/2020\/06\/Werkbelasting-hoofd_NL_expanded2.png” title_text=”Werkbelasting hoofd_NL_expanded2″ _builder_version=”4.6.1″ _module_preset=”default”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_column type=”1_3″ _builder_version=”4.6.1″ _module_preset=”default”][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” header_5_font=”Montserrat|700|||||||” header_5_text_color=”#595A5A” header_5_line_height=”1.2em” custom_margin=”||||false|false” hover_enabled=”0″ locked=”off” sticky_enabled=”0″]<\/p>\n What is needed to achieve the required performance? [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.6.1″ _module_preset=”default”][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” header_5_font=”Montserrat|700|||||||” header_5_text_color=”#595A5A” header_5_line_height=”1.2em” custom_margin=”||||false|false” locked=”off”]<\/p>\n What does the workplace and wider work organisation look like? [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.6.1″ _module_preset=”default”][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” header_5_font=”Montserrat|700|||||||” header_5_text_color=”#595A5A” header_5_line_height=”1.2em” custom_margin=”||||false|false” locked=”off”]<\/p>\n What kinds of knowledge, experience and private circumstances play a role? [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.8.2″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” text_text_color=”#1381AC” link_text_align=”right” link_text_color=”#1381AC” text_orientation=”right”]<\/p>\n ^ Back to top<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” module_id=”section-3″ _builder_version=”4.8.2″ _module_preset=”default” background_color=”rgba(0,0,0,0)”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.8.2″ _module_preset=”default” custom_padding=”||||false|false”][et_pb_column type=”1_2″ _builder_version=”4.6.1″ _module_preset=”default”][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font=”IBM Plex Sans||||||||” header_font=”Montserrat|600|||||||” header_text_color=”#70BD4D” header_font_size=”36px” header_line_height=”1.3em” header_2_font=”Montserrat|700|||||||” header_2_text_color=”#F68E4E” header_2_font_size=”32px” header_2_line_height=”1.4em” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.6.1″ _module_preset=”default”]<\/p>\n We use a broad toolkit of proven resources to examine capacity, utilisation and workload. Our tools include:<\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” header_5_font=”Montserrat|700|||||||” header_5_text_color=”#595A5A” header_5_line_height=”1.2em” custom_margin=”||||false|false” inline_fonts=”Montserrat”]<\/p>\n Developed at the Universities of Groningen and Nottingham, these instruments measure how people experience their workload. At Intergo, we have translated them into comprehensive, usable standards, an operating manual, and a scoring methodology. We discover the concrete relationships between experienced work pressure, activities, and personal characteristics.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” header_5_font=”Montserrat|700|||||||” header_5_text_color=”#595A5A” header_5_line_height=”1.2em” custom_margin=”||||false|false” inline_fonts=”Montserrat”]<\/p>\n These instruments are used to measure task requirements and to predict such requirements for new situations. We can therefore use them to define new positions, work involving new systems or operations in accordance with new strategies. Our foresight helps to properly establish work procedures, roles, and tools, but also to support decisions concerning employee allocation.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” header_5_font=”Montserrat|700|||||||” header_5_text_color=”#595A5A” header_5_line_height=”1.2em” custom_margin=”||||false|false” inline_fonts=”Montserrat”]<\/p>\n In addition to assessing mental workload, we also use these instruments to measure physiological strain. Examples include heart rate variability during work, as well as eye-tracking that allows us to measure pupil diameter. Such monitoring provides a good understanding of the physical workload experienced by employees.<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.6.1″ _module_preset=”default”][et_pb_image src=”https:\/\/www.intergo.nl\/wp-content\/uploads\/2020\/06\/Pupil_Invisible-Wide_05-scaled.jpg” title_text=”Pupil_Invisible-Wide_05″ _builder_version=”4.8.1″ _module_preset=”default” transform_translate_linked=”off”][\/et_pb_image][et_pb_image src=”https:\/\/www.intergo.nl\/wp-content\/uploads\/2020\/06\/Pupil_Invisible-02-scaled-e1611909023736.jpg” title_text=”Pupil_Invisible-02″ _builder_version=”4.8.2″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false”][\/et_pb_image][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” text_font_size=”12px” link_text_color=”#0180AE”]<\/p>\n
\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” module_id=”section-1″ _builder_version=”4.8.2″ _module_preset=”default” background_color=”#F9FBFB”][et_pb_row _builder_version=”4.8.2″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” text_text_color=”#595A5A” link_text_color=”#1381AC” locked=”off”]Snel naar\u2003>\u2003All Services<\/a>\u2003\u2022\u2003Design<\/a>\u2003\u2022\u2003Capacity and Utilisation<\/a>\u2003\u2022\u2003Safety<\/a>\u2003\u2022\u2003Physical Workload<\/a>\u2003\u2022\u2003Human Behaviour<\/a>\u2003\u2022\u2003Sustainable Employability<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_column type=”2_3″ _builder_version=”4.6.1″ _module_preset=”default”][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font=”Montserrat||||||||” text_font_size=”49px” text_line_height=”1em” header_font=”Montserrat|300|||||||” header_text_color=”#6EBE45″ header_font_size=”36px” header_line_height=”1.3em” header_2_font=”Montserrat|300|||||||” header_2_text_color=”#6EBE45″ header_2_font_size=”36px” header_2_line_height=”1.4em” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\nPreventing excessive workload<\/h2>\n
These are important questions about capacity and utilisation, just as you might wish to know the number of employees needed under normal circumstances and in emergencies.<\/p>\n
It is these issues that we at Intergo are happy to support you with.<\/p>\nTalk to our consultant<\/span><\/h3>\n
+31 (0)6 5492 3307<\/span><\/a>\u2003\u2022\u2003<\/span>zeilstra@intergo.nl<\/span><\/a>
LinkedIn<\/span><\/a><\/span><\/p>\n
+31 (0)6 2720 5749<\/span><\/a>\u2003\u2022\u2003<\/span>rypkema@intergo.nl<\/span><\/a>
LinkedIn<\/span><\/a><\/span><\/p>\nWe make workloads understandable<\/h2>\n
prestatie, heeft Intergo de meeste toegevoegde waarde. Denk hierbij aan vragen als: hoever kan of moet ik gaan met automatiseren, hoeveel informatie
kunnen mijn medewerkers aan, hoeveel medewerkers heb ik nodig voor een veilige en effectieve procesbesturing?<\/p>\n
prestatie, heeft Intergo de meeste toegevoegde waarde. Denk hierbij aan vragen als: hoever kan of moet ik gaan met automatiseren, hoeveel informatie
kunnen mijn medewerkers aan, hoeveel medewerkers heb ik nodig voor een veilige en effectieve procesbesturing?<\/p>\n<\/ul>\n
Task requirements<\/strong>
<\/span><\/em><\/h5>\n
Relevant factors may include volume of work, variation in the level of difficulty and speed at which work has to be performed.<\/em><\/p>\nWork environment<\/strong>
<\/span><\/em><\/h5>\n
Distinguishing features include control options, opportunities for support, social pressure and, in particular, procedures and the style of leadership.<\/em><\/p>\nPersonal factors<\/strong>
<\/span><\/em><\/h5>\n
Important considerations relate to competences, stress resistance, commitment and, to provide a more diversified example, individual differences between employees.<\/em><\/p>\nToolkit of proven resources<\/h2>\n
RSME and IWS<\/strong><\/h5>\n
Task weighting, OWAT and Bobit<\/strong><\/h5>\n
HRV, Pupillometry and Eye-tracking<\/strong><\/h5>\n